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Merchandise Associate

1 month ago

Staten Island, New York, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
  • Process customer purchases and returns accurately and efficiently, while providing a positive experience.
  • Promote credit and loyalty programs to customers, and maintain knowledge of current promotions and sales.
  • Support and participate in store shrink reduction goals and programs, and maintain a safe and secure store environment.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail customer experience preferred, but not required.
Benefits

HomeGoods offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

At HomeGoods, we are committed to creating a diverse and inclusive work environment that values and respects the unique perspectives and experiences of our associates. We are an equal opportunity employer and welcome applications from all qualified candidates.