Technical Training Specialist

2 weeks ago

South Plainfield, New Jersey, United States Westrock Full time
Job Summary:

The Technical Trainer plays a crucial role in assisting with training processes locally, reporting to the site General Manager/Plant Manager and dotted lines into Operations Learning & Development. This role is responsible for ensuring training is completed for Operator/Craft Job Certification, serving as a key contact/trainer for team members, and conducting assessments related to machine skills.

Key Responsibilities:
  • Daily Technical Training: Completes daily technical training on the floor to assist with the Certification of team members in their roles.
  • New Hire Orientation: Partners with OPS L&D leader to support New Hire Orientation/On Boarding Training, as needed.
  • Training Evaluation: Assists with tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools.
  • Technical Learning Solutions: Supports site-specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training).
  • Relationship Building: Develops, builds, and maintains relationships with trainees & leaders in their role.
  • New Teammate Hiring: Participates in new teammate hiring process – assesses candidates' skills (general and/or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions).
  • Shift Training: Conducts training on all shifts.
  • Safety Mindset: Influences others to be safety-minded.
  • Certification Management: Team member will be certified through a Train the Trainer process, support managing day to day.
  • Additional Duties: Additional duties as assigned.
Critical Skills/ Capabilities:
  • Growth and Results Orientation: Results-oriented person that looks for constant ways to improve.
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness).
  • Accountability: Holds self and others responsible for actions and results.
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams.
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
  • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes.
  • Quality: Actively work to ensure quality is ensured while minimizing waste.
Technical Skills:
  • Training Experience: 1 – 3 years' experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred.
  • Manufacturing Experience: 2 – 4 years' experience in a manufacturing environment preferred.
  • Learning Management Systems: Knowledge of Learning Management Systems preferred.
  • Microsoft Office: Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms.
Other Qualifications:
  • Facilitation/Presentation Skills:
  • Influencing:
  • Partnering:
  • Problem Solving/Continuous Improvement:
  • Professionalism:

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