Water Damage Restoration Team Lead

4 weeks ago


Erlanger, Kentucky, United States Paramount Restoration LLC Full time
About the Role

We are seeking a highly skilled and experienced Water Damage Restoration Team Lead to join our team at Paramount Restoration LLC in Erlanger, Kentucky.

Job Summary

This role involves leading water mitigation projects, restoring properties, and providing exceptional customer service. You will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.

Responsibilities
  • Project Management: Coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards.
  • Customer Service: Communicate with customers, explain procedures, and communicate with claim adjusters when needed.
  • Team Leadership: Ability to lead, teach, and instruct Technicians.
  • Documentation: Document all project activities, including moisture readings, photos, and job progress.
  • Maintenance: Maintain vehicle and equipment being used (daily maintenance and cleaning).
  • Estimation: Write estimates for projects and complete proper documentation and paperwork.
Qualifications
  • Lead Water Mitigation Tech Experience: Must have experience as a Lead Water Mitigation Technician.
  • Certifications: IICRC certifications preferred.
  • Leadership Skills: Strong leadership and crisis resolution skills.
  • Technical Skills: Familiar with restoration management software (Encircle, Albi) preferred.
  • Physical Abilities: Ability to work safely with chemicals, move up and down ladders, work in confined spaces, and lift 50-75 lbs regularly and occasionally lift 100-150 lbs with another team member.
Benefits
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Bonus Structure: Bonus based on performance.
  • Benefits Package: Includes company parties, competitive salary, employee discounts, free uniforms, opportunity for advancement, paid time off, profit sharing, and training & development.


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