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Service Advisor
2 months ago
We are seeking a highly skilled Service Advisor to join our team at North Freeway Hyundai. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Customer Interaction
- Meet and greet customers, understanding their vehicle concerns and providing personalized solutions.
- Communicate effectively with customers, addressing their queries and resolving issues promptly.
- Service Coordination
- Collaborate with the service department to schedule and prioritize repairs, ensuring timely completion of tasks.
- Coordinate with technicians to ensure accurate diagnoses and efficient repairs.
- Administrative Tasks
- Manage customer records, maintaining accurate and up-to-date information.
- Process transactions, including invoicing and payment processing.
- Professional Development
- Participate in ongoing training and development programs to enhance knowledge and skills.
- Stay up-to-date with industry developments and best practices.
- Experience
- Previous experience in automotive service advisory roles or a related field.
- Skills
- Excellent communication and interpersonal skills.
- Basic knowledge of automotive systems and maintenance.
- Ability to multitask in a fast-paced environment.
- Proficient computer skills, including service management software.
- Education
- High school diploma or equivalent required.
- Competitive Compensation
- Competitive salary with performance-based incentives.
- Employee Benefits
- Employee benefits including medical, dental, vision, and more.
- Professional Growth
- Opportunities for professional development and advancement.
- Recognition and Rewards
- Recognition and rewards for outstanding performance and contributions.