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Service Advisor

2 months ago


Spring, Texas, United States North Freeway Hyundai Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at North Freeway Hyundai. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Interaction
    • Meet and greet customers, understanding their vehicle concerns and providing personalized solutions.
    • Communicate effectively with customers, addressing their queries and resolving issues promptly.
  • Service Coordination
    • Collaborate with the service department to schedule and prioritize repairs, ensuring timely completion of tasks.
    • Coordinate with technicians to ensure accurate diagnoses and efficient repairs.
  • Administrative Tasks
    • Manage customer records, maintaining accurate and up-to-date information.
    • Process transactions, including invoicing and payment processing.
  • Professional Development
    • Participate in ongoing training and development programs to enhance knowledge and skills.
    • Stay up-to-date with industry developments and best practices.
Requirements
  • Experience
    • Previous experience in automotive service advisory roles or a related field.
  • Skills
    • Excellent communication and interpersonal skills.
    • Basic knowledge of automotive systems and maintenance.
    • Ability to multitask in a fast-paced environment.
    • Proficient computer skills, including service management software.
  • Education
    • High school diploma or equivalent required.
Benefits
  • Competitive Compensation
    • Competitive salary with performance-based incentives.
  • Employee Benefits
    • Employee benefits including medical, dental, vision, and more.
  • Professional Growth
    • Opportunities for professional development and advancement.
  • Recognition and Rewards
    • Recognition and rewards for outstanding performance and contributions.