Customer Service Representative

3 weeks ago


West Lebanon, United States Citizens Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Citizens Teller.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

About the Role

This is a fantastic opportunity for someone who enjoys working with people and wants to make a real difference in their community.

As a Citizens Teller, you will be responsible for providing exceptional customer service, answering questions, and resolving issues in a professional and courteous manner.

You will also be expected to maintain accurate records, process transactions efficiently, and contribute to a positive and productive team environment.

What We Offer

In addition to a competitive salary of $18.25 - $22.50 per hour, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are committed to supporting your career growth and development, with opportunities for training, coaching, and advancement within the company.

Our employees enjoy a dynamic and supportive work environment, with a focus on teamwork, collaboration, and mutual respect.

Requirements
  • High school diploma or equivalent required;
  • Minimum 1 year of customer-facing experience;
  • Excellent communication and problem-solving skills;
  • Ability to work effectively in a fast-paced environment;
  • Availability to work flexible hours, including weekends and evenings;
Preferred Qualifications
  • 6 months of experience processing transactions (cash and/or digital payments);
  • Motivational skills, with the ability to inspire others through collaboration;
  • Process-oriented, energetic, detail-oriented, and able to multitask effectively;


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