Computer System Support Expert

5 days ago


Oakland, California, United States County of Alameda Full time
Technical Support Specialist Opportunity at Alameda County

We are currently seeking a highly skilled Technical Support Specialist to join our team at the County of Alameda. As a Technical Support Specialist, you will provide technical support and maintenance for our computer systems and networks. If you have a passion for technology and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

About the Role:
This position involves troubleshooting issues with computer systems and networks, configuring hardware and software, and ensuring the smooth operation of our IT infrastructure. Your expertise will also be essential in developing and implementing new technologies to improve our services.

Key Responsibilities:
* Troubleshoot issues with computer systems and networks* Configure hardware and software to meet business needs* Develop and implement new technologies to improve services* Provide technical support for computer users and management* Analyze problems related to database design, system interactions, and cross-platform issues* Prepare and maintain documentation, records, and logs

Requirements:
* The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems* Strong knowledge of modern computer technology, information technology concepts, methodologies for analyzing systems, procedures, and workflow* Excellent communication and problem-solving skills* Ability to function as a system administrator and maintain existing office software applications

What We Offer:
* A comprehensive and competitive benefits package that includes medical, dental, vision, and life insurance* A retirement plan and deferred compensation plan* 12 paid holidays, floating holidays, vacation, and sick leave accrual* A chance to work in a dynamic and supportive team environment* Opportunities for professional growth and development* A salary range of $90,000 - $120,000 per year, depending on experience* A location in beautiful Alameda County, California

How to Apply:
Please submit your application online or visit our website to learn more about this opportunity.

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