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IT Infrastructure Leadership Position

4 weeks ago


Bakersfield, California, United States Creative Financial Staffing Full time

Job Summary:

The Infrastructure Manager will lead the Infrastructure team, create support standards and metrics, and improve the overall quality of support and network for Creative Financial Staffing.

About the Opportunity:

  • Creative Financial Staffing is a well-established nonprofit company with over 40 years of experience.
  • We offer advancement opportunities and promote from within.
  • Our technology team is energetic and supportive, and we prioritize growth and development.
  • We provide an excellent benefits package and yearly raises.
  • Our work environment is family-oriented and casual, with company gatherings and events for employees.

Key Responsibilities:

  • Manage the Infrastructure team and evaluate performance.
  • Ensure high-quality customer service and end-user satisfaction through managing the helpdesk and technology support process.
  • Maintain IT asset inventory and Network.
  • Recruit, train, and support help desk representatives and technicians.
  • Set specific customer service standards.

Requirements:

  • Experience in infrastructure management and team leadership.
  • Active Directory and Azure experience.
  • Leadership experience and certifications are a plus.