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Certified Massage Practitioner

2 months ago

Bolton Landing, New York, United States The Sagamore Resort Full time
Position Overview

The Licensed Massage Therapist is responsible for delivering exceptional massage and body treatment services to guests. This role requires a comprehensive understanding of various massage techniques, a general knowledge of body treatments, and a willingness to learn the specific offerings of our spa. Strong communication skills are essential to effectively provide wellness solutions tailored to our guests' needs. A valid state license is mandatory.

Key Responsibilities:

  • Punctually attend your scheduled shifts and ensure timely service delivery for each appointment.
  • Provide consistent and professional massage and body treatments in line with spa protocols and industry standards.
  • Educate guests on wellness concerns and treatment options.
  • Maintain flexibility in your schedule to accommodate the spa's operational needs.
  • Ensure proper care of equipment and manage product usage to assist with cost efficiency.
  • Possess thorough knowledge of all services and products available.
  • Adhere to sanitation and sterilization standards as per legal requirements and spa policies.
  • Prepare treatment rooms, ensuring cleanliness and proper restocking as needed.
  • Report any incidents involving staff or guests that require management attention.
  • Promote spa services, treatments, and retail offerings, including any available promotions.
  • Address guest inquiries and concerns with professionalism and courtesy.
  • Respond promptly and accurately to all guest requests.
  • Demonstrate the ability to work independently.
  • Maintain a positive demeanor and contribute to a collaborative work environment.
  • Participate in training sessions and staff meetings to enhance skills and knowledge.
  • Assist in various aspects of spa operations as directed by management.

Qualifications:

  • Demonstrated enthusiasm and outstanding customer service skills.
  • Enjoyment in working with individuals and a friendly, approachable personality.
  • Strong communication and listening abilities, along with basic computer proficiency.
  • Team-oriented mindset.
  • Education and Experience Requirements:
  • Must hold and maintain a current state license.

Benefits Offered:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Plan
  • Complimentary Associate Parking
  • Free Meals during shifts
  • 25% Discount at Resort Outlets
  • Hotel Discounts available
  • Friends and Family Discount

The company conducts thorough post-offer employment verifications, including motor vehicle and criminal background checks. We are committed to being an Equal Opportunity Employer and do not discriminate in employment practices based on race, gender, age, disability, religion, national origin, or any other legally protected status.