Senior Project Success Lead

3 days ago


Grand Rapids, Michigan, United States Applied Innovation Full time
Project Success Manager

We are seeking a highly skilled and experienced Project Success Manager at Applied Innovation. The role involves overseeing Project Managers and Coordinators, ensuring that projects are completed on time, within budget, and to the required quality standards. A key focus of this role is to enhance the customer experience by ensuring that all projects are aligned with customer needs and expectations, delivering exceptional value and satisfaction.

About the Role
The Project Success Manager will be responsible for setting, maintaining, and ensuring standards for project management across the Technology Division. This includes overseeing key internal projects, conducting regular project reviews and audits to ensure compliance with standards and best practices, and identifying important KPIs, ensuring visibility of, and accountability to, those KPIs.

Responsibilities
  • Provide coaching and mentoring to project managers and project coordinators.
  • Develop and implement project management methodologies, standards, policies, procedures, and templates.
  • Identify and mitigate project risks and issues.
  • Prepare and present regular project status reports to senior management.

Requirements
  • Bachelor's degree in Business Administration, Project Management, or a related field.
  • PMP certification is highly desirable.
  • Proven experience as a Project Manager or in a similar role with relevant experience.

Average Salary: $120,000 - $180,000 per annum.

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