Operations Specialist

2 days ago


Round Rock, Texas, United States H&R Block Full time
Job Title: Operations Specialist

Job Summary:

We are seeking an experienced Operations Specialist to join our team at H&R Block. As an Operations Specialist, you will provide administrative support to our district offices, ensuring seamless operations and exceptional customer service.

Key Responsibilities:

  • Provide administrative support to district offices, including ordering supplies, managing inventory, and coordinating office operations.
  • Serve as a single point of contact for technical support, resolving customer issues and providing timely solutions.
  • Collaborate with internal teams to ensure effective communication and issue resolution.
  • Utilize software solutions and technical expertise to resolve customer issues and improve operational efficiency.
  • Develop and maintain relationships with customers, vendors, and internal stakeholders to ensure seamless operations.
  • Stay up-to-date with industry trends and best practices to continuously improve operational efficiency and customer satisfaction.

Requirements:

  • 1-3 years of administrative experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to interact with customers, vendors, and internal stakeholders.
  • Technical expertise in Microsoft operating systems, networking connectivity, and computer peripheral equipment.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.

What We Offer:

H&R Block is committed to providing a dynamic and supportive work environment, with opportunities for growth and development. As an Operations Specialist, you will have the chance to work with a talented team, develop your skills and expertise, and make a meaningful contribution to our organization.

Equal Opportunity Employer:

H&R Block is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.



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