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Host - Santa Clarita Chili's

2 months ago


Santa Clarita, California, United States Chili's Grill & Bar Full time
About the Role

We are seeking a highly skilled and enthusiastic Host to join our team at Chili's Grill & Bar. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities
  • Guest Welcome: Greet guests in a friendly and courteous manner, ensuring they feel welcome and valued.
  • Wait List Management: Manage the wait list efficiently, keeping guests informed of wait times and providing updates on their table status.
  • Communication: Communicate guest concerns and feedback to the Manager, ensuring that all issues are addressed promptly and professionally.
  • Phone Handling: Answer phone calls in a timely manner, directing calls to the appropriate team member and taking messages as needed.
  • Team Support: Assist fellow team members as needed, providing support and coverage during peak periods.
About Us

Chili's Grill & Bar is a leading casual dining restaurant chain, known for our high-quality food, excellent service, and welcoming atmosphere. We are committed to delivering an exceptional dining experience to every guest, every time.

Requirements
  • Attitude and Personality: Friendly, warm, and caring attitude, with a passion for delivering exceptional guest service.
  • Communication Skills: Excellent communication skills, with the ability to think and act quickly in a fast-paced environment.
  • Physical Demands: Ability to stand for long periods, safely lift and maneuver trays of food, and work in a dynamic and fast-paced environment.
  • Availability: Availability to work a variety of shifts, including evenings, weekends, and holidays.