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Security Operations Supervisor

2 months ago

West Mifflin, Pennsylvania, United States Brosnan Risk Consultants Full time

Company Overview and Benefits:

At Brosnan Risk Consultants, we foster a culture that embraces diversity and inclusion within our workforce. We provide both full-time and part-time positions, and we take pride in our commitment to internal promotions. Many of our team members started as Security Officers and have successfully advanced to senior leadership roles. Additionally, we offer comprehensive medical, dental, and vision plans, along with a 401K with company matching.

Benefits Include:

  • 401(k) with company match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible work schedules
  • Employee Referral Program with $250 bonus
  • Opportunities for career advancement
  • Training and professional development
  • Weekly direct deposit
  • Competitive wage rates
  • Recognition and reward programs
  • Uniform and equipment provided
  • Supportive staff and site management
  • Safe and clean work environment
  • Hiring bonuses for select locations

Brosnan Risk Consultants delivers outstanding security services across the nation. We value our employees and clients, and we are dedicated to maintaining a positive and professional workplace. Working with us offers a great opportunity, as we regularly assess employees for promotional prospects. We also provide competitive pay rates and paid training sessions led by our experienced professionals.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

Key Responsibilities:

  • Train security personnel on their responsibilities and post assignments as needed.
  • Oversee all aspects of security guard duties, including uniform inspections and appearance standards.
  • Investigate and resolve client issues, providing necessary follow-up and reporting.
  • Ensure timely and accurate reporting by officers using company technology.
  • Maintain the cleanliness and functionality of patrol vehicles and equipment.
  • Ensure compliance with company and client policies during daily operations.
  • Schedule security officers and manage shift changes as required.
  • Meet with client management for updates and job-related changes.
  • Regularly inspect security personnel to ensure quality of service and compliance.
  • Exercise discretion and sound judgment in emergency situations.
  • Enforce conduct standards among security officers and address areas for improvement.
  • Fill open shifts as necessary.
  • Document site visits and performance reports efficiently.
  • Train officers on the use of company technology.
  • Complete and submit training documentation promptly.
  • Communicate operational concerns to management as needed.

Qualifications:

  • Valid Security Guard License with compliance to local regulations.
  • Minimum of two years of supervisory experience.
  • Flexible availability, including the ability to work overtime and weekends.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to manage crises calmly and effectively.
  • Exceptional customer service and communication skills, both verbal and written.
  • Strong critical thinking and organizational skills.
  • Proficient in navigating handheld systems and applications.
  • Valid driver's license and reliable transportation for travel between locations.