Clinical Research Coordinator
3 days ago
Alcanza Clinical Research is a growing organization with multiple locations across the United States. As a Patient Recruiter, you will play a crucial role in planning, organizing, and implementing recruitment programs to meet targeted enrollment goals for study protocols. With a strong presence in various therapeutic areas, we are committed to providing high-quality care to our patients.
Job Description
The successful candidate will be responsible for phone screening patients or caregivers in a caring and empathetic manner, documenting patient information accurately, scheduling/rescheduling patient screen and prescreen appointments, and managing incoming calls from patients interested in participating in research studies. You will also evaluate eligibility of potential subjects, learn and maintain knowledge regarding clinical research studies, and record contact status of patients. Additionally, you will review, call, and update sponsor patient portals as needed. If required, perform all other duties that may be requested or assigned.
Requirements
A high school diploma or equivalent, and a minimum of 6 months experience in a medical environment, customer service, call center, or a similar field are required. MA, CNA, LPN/LVN, EMT, or other medical license is preferred. Experience with calendar management/scheduling and Clinical Trial Management System (CTMS) is preferred but not required. The ideal candidate must possess strong organizational skills, attention to detail, basic math proficiency, well-developed written and verbal communication skills, and the ability to work well alone as well as in a team atmosphere. Bi-lingual (English/Spanish) proficiency is highly preferred.
Benefits
Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following hire. Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, and supplemental insurance are offered. A 401(k) plan with an employer safe harbor match is also available.
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