Customer Service Representative Part Time Weekend AM
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Planet Fitness - Easy Mile Fitness.
Job Summary:
- Provide exceptional customer service to members, prospective members, and guests in a welcoming Judgement Free environment.
- Greet members/guests, assist with questions or concerns, and promote the Judgement Free Zone.
- Resolve member concerns, answer phones, and perform membership-related functions.
- Execute retail transactions, drive sales goals, and maintain cleanliness of club areas.
Responsibilities:
- Customer Service: Greet members/guests, provide assistance, and promote the Judgement Free Zone.
- Membership Functions: Resolve member concerns, answer phones, and perform membership-related tasks.
- Retail Transactions: Execute transactions with accuracy, drive sales goals, and maintain a clean and organized workspace.
- Cleaning and Sanitation: Regularly clean and sanitize equipment, amenities, and communal spaces.
Requirements:
- 6-12 months of customer service experience preferred.
- Willingness to become CPR/AED certified (training provided).
- Basic computer proficiency required.
What We Offer:
- A competitive salary of $ $18.50-$22.50 per hour.
- Free Black Card Membership.
- 401(K) and Roth Retirement Savings Plan.
- Employee perks and discounts.
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