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Operations Director

2 months ago

Washington, United States Launch Tech USA Full time
Job Description

Job Title: Operations Director

Company: Launch Tech USA

Location: Remote/Hybrid

Job Type: Full-time

About Us: Launch Tech USA is a technology solutions provider serving federal and state governments and the commercial sector.

Job Summary: We are seeking an experienced Operations Director to oversee the daily operations of our business, ensuring all back-office functions are executed efficiently and effectively.

Key Responsibilities:

  • Operational Leadership & Excellence: Oversee the daily operations of the business, ensuring all back-office functions are executed efficiently and effectively.
  • Develop, Implement, and Monitor Operational Systems: Develop, implement, and monitor operational systems that provide clear visibility into goals, progress, and obstacles for critical projects.
  • Ensure Compliance: Ensure compliance with all relevant regulations and uphold organizational policies and standards.
  • HR & People Operations: Oversee the HR department, including performance management, benefits, compensation, and succession planning.
  • Foster a Culture of Diversity, Equity, and Inclusion: Foster a culture of diversity, equity, and inclusion, ensuring a supportive and empowering work environment for all employees.
  • Stakeholder Engagement & Communication: Act as a liaison between departments and the CEO, ensuring alignment of operational activities with the company's strategic goals.
  • Change Management & Continuous Improvement: Lead and manage significant projects and change initiatives, ensuring they align with the company's operational goals.
  • Financial Oversight & Budgeting: Collaborate with the CEO on operational budgeting decisions, ensuring efficient allocation of resources.

Necessary Skills for Success:

  • Leadership & Operational Vision: Proven ability to oversee and improve daily operations, with a keen eye for detail and a strong sense of mission.
  • HR Acumen: Deep knowledge of HR issues impacting operations, including compliance, employee morale, and productivity.
  • Government Contracting Expertise: Extensive experience with federal government contracts and procurement processes, including a strong grasp of the relevant jargon and staffing-related processes.
  • Financial & Budgeting Experience: Experience in financial oversight and budgeting enables you to manage resources effectively and make informed decisions.
  • Relationship Management: Excellent at managing and expanding relationships with stakeholders, ensuring that everyone is aligned and working toward common goals.
  • Communication Excellence: Exceptional communication skills enable you to engage and influence at all levels, fostering a culture of transparency and collaboration.
  • Analytical & Problem-Solving: Proactive and analytical, always looking for ways to identify and solve business challenges.
  • Adaptability: Thrive in a fast-paced environment and are ready to take on new challenges that come with our mission-driven work.
  • Positive Work Ethic: Can-do attitude and commitment to excellence inspire those around you and contribute to a collaborative, mission-driven workplace.

Requirements:

  • Education: Bachelor's degree in business, HR, finance, or a related field; advanced degree preferred.
  • Experience: 10+ years of senior leadership experience in a related field, with a strong focus on federal government contracting.
  • Certifications: SPHR, SHRM-SCP, and/or PMP certification is a plus.
  • Security Clearance: Must either possess an active security clearance (Secret or above) or be eligible to obtain one.