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Pet Care Specialist

2 months ago


Kingwood, West Virginia, United States CityVet Full time
{"title": "Client Service Specialist", "description": "About CityVet

At CityVet, we prioritize the well-being of both people and pets. Our vet-led clinics are dedicated to creating a positive and compassionate environment for all employees and clients.

Role Overview

The Client Service Specialist serves as the primary point of contact for clients, ensuring a pleasant experience and building relationships that result in loyal brand ambassadors.

Key Responsibilities
  • Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for various services.
  • Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule.
  • Greet and welcome clients, check patients in, and notify staff of client arrivals.
What We Offer

As a full-time employee, you'll enjoy a range of benefits, including health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance, and HSA options.

In addition, you'll receive generous pet-care discounts, uniform allowance, flexible schedules, and growth opportunities.

Why CityVet?

We prioritize meeting the full range of physical and mental well-being needs of our employees, recognizing that caring for people and pets is a challenging task.

Join us in creating a positive and compassionate environment where everyone thrives.

", "lang_code": "en-US"}