Veterinary Client Service Representative

1 day ago


Bowie, Maryland, United States humppilot Full time
Veterinary Client Service Representative Job Summary

We are seeking a compassionate and skilled Veterinary Client Service Representative to join our team at Humppilot. As a key member of our team, you will provide exceptional customer service to our clients and their pets, ensuring a positive experience for all.

Key Responsibilities:

  • Provide top-notch customer service to clients and their pets
  • Manage front desk operations, including scheduling appointments and handling client inquiries
  • Collaborate with veterinarians and other team members to ensure seamless care for our clients and their pets
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements
  • Stay up-to-date on industry developments and best practices to provide exceptional care and service

Requirements:

  • 1 year of experience in customer service or a related field
  • Basic computer skills and experience with multi-line phone systems
  • Proficiency in Microsoft Word and Outlook email
  • Ability to multitask and work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive hourly rate of $17-$18
  • A comprehensive benefits package, including 401(k), dental insurance, and paid time off
  • The opportunity to work with a dynamic and compassionate team
  • Professional development opportunities to enhance your skills and knowledge

COVID-19 Precautions:

We are taking all necessary precautions to ensure a safe and healthy work environment for our employees and clients. This includes wearing face masks, limiting the number of clients in the lobby and exam rooms, and promoting social distancing.



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