Customer Service Representative

4 weeks ago


St Louis, Missouri, United States Dufry Full time
Cashier II Job Description

We are seeking a skilled Cashier II to join our team at Dufry. As a Cashier II, you will be responsible for providing exceptional customer service, taking food and alcohol orders, and handling cash and credit card transactions.

Key Responsibilities:

  • Greet all guests and follow HMSHost customer service standards
  • Inform guests about products and look for opportunities to 'up-sell' products
  • Take food and alcohol orders, deliver orders, and respond to any additional needs from guests
  • Operate a cash register and handle cash and credit card transactions, accurately count and provide change to guests as required, and follow all cash handling policies and procedures
  • Follow alcohol awareness procedures for preventing intoxication
  • Perform other duties in a team effort which may include rolling silverware, expediting food orders, cleaning tables, filling table condiments, and stocking work area
  • Perform opening/closing duties

Requirements:

  • Must meet state minimum age for serving alcoholic beverages
  • Customer service and cash handling experience preferred
  • Requires ability to pass ServSafe Alcohol training and maintain status over terms of employment
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer: Dufry is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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