QSR General Manager
2 weeks ago
We are seeking a highly motivated and experienced General Manager to lead our QSR team. As a General Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving financial performance to meet and exceed targets.
Key Responsibilities:
- Operational Oversight: Ensure efficient and effective restaurant operations, including managing staff, inventory, and supplies.
- Financial Stewardship: Drive financial performance to meet and exceed targets, including managing budgets, forecasting, and financial reporting.
- Leadership and Development: Mentor and develop team members to achieve their full potential, including providing coaching, training, and feedback.
- Customer Experience: Maintain high standards of customer service excellence, including resolving customer complaints and ensuring customer satisfaction.
- Marketing and Community Engagement: Promote brand visibility and community involvement, including developing marketing campaigns and participating in local events.
Requirements:
- Experience: Minimum of 2–3 years of experience in restaurant management, preferably in a QSR environment.
- Education: High school diploma or equivalent; advanced education is a plus.
- Track Record: Proven track record of managing a team and achieving operational goals.
- Financial Acumen: Proficient in understanding P&L statements and driving key performance indicators (KPIs).
- Leadership Skills: Strong leadership and team-building capabilities, including coaching, training, and development.
- Communication: Excellent communication and interactive skills, including verbal and written communication.
- Technical Proficiency: Proficiency in Microsoft Office and point-of-sale (POS) systems.
- Multi-Tasking: Ability to work in a fast-paced environment and manage multiple priorities.
- Flexibility: Availability to work a flexible schedule, including nights, weekends, and holidays.
About Goodwin Recruiting:
Goodwin Recruiting is a full-service recruiting agency that was founded in hospitality. We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise. We speak your language, we know the ins and outs of recruiting, and we put our core values first, establishing game-changing partnerships with employers and job seekers alike.
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