Quality Assurance Manager

2 days ago

North Kingstown, Rhode Island, United States FUJIFILM Corporation Full time
Job Title: Quality Manager

Overview:

FUJIFILM Electronic Materials, U.S.A., Inc. is a global leader in chemical solutions for the semiconductor industry. We are seeking a Quality Manager to join our team in North Kingstown, Rhode Island.

Key Responsibilities:
  • Develop and maintain a quality assurance system that promotes customer satisfaction and positively impacts the company's financial performance.
  • Champion continuous improvement efforts and defect reduction initiatives by establishing an effective Quality Management system.
  • Initiate and implement quality improvement activities, such as Six Sigma, to raise the performance of the company's products.
  • Educate and train employees on their impact in the quality management systems.
  • Provide overall management and strategic direction of the quality assurance team in North Kingstown.
  • Develop, promote, implement, and direct the management and full integration of a Quality Management System (QMS).
  • Serve as a quality assurance resource for problem identification, resolution, and continuous improvement within the North Kingstown site.
  • Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
  • Translate quality requirements into a quality program by designing and implementing procedures for process control, process improvement, testing, and inspection.
  • Establish and implement consistent metrics for monitoring system effectiveness to enable managers to make sound quality decisions.
  • Perform root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.
  • Establish a consistent method for collection and analysis of statistical data to predict trends that will affect improvement of product quality within FEUS.
  • Analyze customers' product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
  • Monitor vendor quality performance and work with Supply Chain management to drive vendor quality improvements through leveraging supplier quality engineering.
  • Review customer purchase orders, contracts, and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.
  • Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
  • Report quality issues, trends, and losses to Operations Director and other senior management.
  • Participate in internal and external quality audits.
  • Drive a Quality Incident-free culture within FEUS, supplier quality, and metrology, excursion reduction, change control, and management processes.
  • Interface with suppliers and customer quality representatives concerning problems with quality control and assure that effective corrective actions are implemented.
  • All other reasonable duties as assigned.
Requirements:
  • Bachelor's degree in Chemical Engineering, Chemistry, or related scientific discipline, Master's degree in Chemical Engineering preferred.
  • Minimum 10 years of experience and demonstrated competence in QA system implementation and management.
  • Minimum 5 years of experience in the chemical manufacturing or semiconductor supplier industry dealing directly with semiconductor companies is preferred.
  • Minimum of 5 years of recent experience in hands-on manufacturing experience.
  • Demonstrated ability to effectively supervise and direct QA department personnel and to plan and direct medium to large-scale projects.
  • Demonstrated competence in related manufacturing protocols and QA procedures.
  • Strong knowledge of statistical process control systems.
  • Strong business acumen and interaction with sales and marketing to exceed customer expectations with a proven track record of business performance improvement.
  • Ability to learn quickly and lead others by example.
  • Sense of urgency and ability to meet deadlines.
  • Discipline to develop and consistently manage their organization by objectives.
  • Oral and written communication skills must be at a level appropriate for effective in-house communications and customer contact.
  • Results-oriented; analytical ability and strong problem-solving skills required.
  • Six Sigma Black Belt certification preferred.
  • Broad knowledge of theory and principles of statistics and statistical process control.
  • Diverse knowledge of change control, inspection methods, techniques, and documentation.
  • Excellent communication skills (written and verbal).
  • Strong computer skills, including quality control applications and JMP software.
  • Thorough understanding of general safety requirements.
  • Available to travel as needed up to 10% of time.
Mental and Emotional Requirements:
  • Resilience - Adapting well in the face of workplace stressors, the ability to work effectively and efficiently in high-stress and conflict situations, the ability to remain poised under all circumstances, the ability to maintain regular attendance and be punctual.
  • Communication - The ability to successfully and professionally express and exchange ideas and meanings with all levels of employees in the organization, the ability to interact appropriately with a variety of individuals, including customers/clients, the ability to work as an integral part of a team, ability to interact effectively with people in a positive manner that engenders confidence and trust.
  • Reasoning and decision-making - The ability to understand, remember, and follow verbal and written instructions, the ability to reason logically and make sound decisions.
  • Comprehension - The ability to complete tasks without direct supervision, the ability to simultaneously address multiple complete problems.
  • Organizational skills - Ability to multitask without loss of efficiency or accuracy, the ability to work and sustain attention with distractions and interruptions, the ability to perform in situations requiring speed, deadlines, or productivity quotas.

FUJIFILM Electronic Materials, U.S.A., Inc. is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet, or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

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