Supply Chain Associate

1 week ago


Gardena, California, United States Alco designs Full time

Job Title: Supply Chain Associate

About the Role:

The Supply Chain Associate will be responsible for coordinating air freight shipments for export, as well as supporting general office operations as needed. This role involves handling inventory control, documentation preparation, client communication, and ensuring smooth logistical operations for air freight services.

Key Responsibilities:

  • Inventory Control and Export Coordination: Oversee the inventory and coordinate air freight shipments for export.
  • Documentation Preparation: Prepare necessary documents for U.S. Customs to ensure timely and compliant shipping.
  • Client Communication: Respond to phone and email requests from clients, agents, or sales representatives regarding rate inquiries and bookings.
  • Quotes and Bookings: Handle quotations and bookings for consignee-routed cargo as requested by agents or U.S. shippers.

Requirements:

  • Customer Service Management: Handle difficult customer situations with professionalism, addressing needs and concerns promptly.
  • Effective Communication: Respond to requests for assistance clearly and effectively in both written and verbal formats.
  • Teamwork: Balances individual tasks with teamwork, giving and receiving feedback constructively.

Estimated Salary: $65,000 - $85,000 per year based on location and experience.



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