Specialty Pharmacy Technician II

1 week ago


Norfolk, Virginia, United States Sentara Full time
Job Summary

The Specialty Pharmacy Technician II is a key member of our pharmacy team, responsible for providing exceptional patient care and support. As a seasoned pharmacy technician, you will serve as a subject matter expert, directing workflow, handling patient concerns, and training colleagues.

Responsibilities
  • Direct workflow and prioritize tasks to ensure efficient patient care
  • Handle patient concerns and complaints in a professional and empathetic manner
  • Serve as a subject matter expert in different areas of the pharmacy, providing guidance and support to colleagues
  • Train and mentor new employees, ensuring they have the skills and knowledge needed to succeed
  • Manage inventory and troubleshoot IT or system-related issues
  • Participate in quality improvement initiatives to enhance patient care and pharmacy operations
Requirements
  • High School diploma or equivalent required
  • Certified Pharmacy Technician (CPhT) certification required
  • Registered with the Commonwealth of Virginia Board of Pharmacy as a Pharmacy Technician required
  • Third-party online adjudication experience, pharmacy billing experience, and knowledge of patient financial assistance programs preferred
About Sentara

Sentara Healthcare is a not-for-profit integrated healthcare provider serving Virginia and Northeastern North Carolina. With over 131 years of experience, we offer a wide range of services, including hospitals, home health, hospice, medical groups, and more. Our mission is to improve health every day, and we're committed to providing exceptional patient care and service.


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