Service Delivery Expert

3 weeks ago


Dickinson, North Dakota, United States Midco Full time
Service Delivery Expert
Midco is looking for a skilled Service Delivery Expert to join its customer service team. This full-time position is located in Dickinson and offers the opportunity to work from home with all computer and phone equipment provided. As a Service Delivery Expert, you will be responsible for delivering exceptional customer service, resolving issues related to phone, cable, and internet services, and working collaboratively with colleagues to achieve team goals.

Key Responsibilities
- Deliver exceptional customer service to Midco's clients
- Resolve issues related to phone, cable, and internet services
- Collaborate with customers to identify solutions to their problems
- Record customer transactions accurately by dispositioning each contact
- Document each contact by keeping records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as actions taken
- Prepare work orders for customer-related issues which may include but are not limited to a variety of service changes and trouble calls
- Follow up with customers in a timely manner when necessary
- Serve as Midco's professional representative when communicating with customers in every channel
- Train as requested to develop and broaden skill sets and to support customer demand
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in carrying out customer service functions and other areas of responsibility
- Apply a positive customer service attitude in interactions with all internal and external customers
- Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers
- Adhere to Midco's privacy guidelines to ensure each customer's privacy
- Maintain regular attendance as required by your position

Compensation and Benefits
Midco offers a salary range of $60,000 - $75,000 per year, plus an excellent benefits package including medical, dental, vision, PTO, and FREE Midco TV and internet. We also offer opportunities for career growth and development within the company.

$60,000-$75,000 per year.

  • Dickinson, North Dakota, United States Arrow Service Team Full time

    Carpentry Reconstruction Expert Wanted:We are seeking a highly skilled Carpentry Reconstruction Expert to join our team in Dickinson, ND. The successful candidate will have extensive experience in carpentry, strong problem-solving skills, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Installation of doors and...


  • Dickinson, North Dakota, United States Family Dollar Full time

    Family Dollar is seeking a Customer Service Expert to join our team in [Location]. As a key member of our store staff, you will be responsible for providing exceptional service to customers. Key responsibilities include greeting customers, assisting with the selection of merchandise, and completing cash register transactions.About UsWe are a leading retailer...


  • Dickinson, North Dakota, United States United Parcel Service Full time

    Join Our Package Delivery TeamWe are seeking highly motivated and reliable individuals to join our team as Package Delivery Assistants. As a Package Delivery Assistant, you will be an integral part of our delivery operations, working closely with our drivers to ensure timely and efficient package delivery.About the RoleThis is a seasonal position that...


  • Dickinson, North Dakota, United States Pizza Hut Full time

    Pizza Hut is seeking a reliable delivery driver to transport pizzas and other food items to customers in a timely manner.Job RequirementsA clean driving record: Valid driver's license, insurance, and a reliable vehicle are required.Friendly demeanor: Our customers expect a smile and a kind word when receiving their orders.Keen sense of direction: Read maps...


  • Dickinson, North Dakota, United States ND Energy Services Full time

    Workover Equipment Repair Expert:We are seeking a highly skilled Workover Equipment Repair Expert to join our team at ND Energy Services. The successful candidate will be responsible for the repair and maintenance of workover equipment, ensuring it can be safely operated.Key Responsibilities:Inspect and evaluate equipment to identify defects and determine...


  • Dickinson, North Dakota, United States Host Healthcare Full time

    Job SummaryHost Healthcare is seeking a dedicated Labor and Delivery Registered Nurse to join our team for a 13-week contract in Dickinson, North Dakota. This opportunity offers a chance to provide exceptional patient care while exploring the scenic beauty of the American heartland.About the JobThis role involves working as a travel nurse RN Labor and...


  • Dickinson, North Dakota, United States Lufkin US Acquisition Company LLC Full time

    Job Title: Field Services SupervisorAbout the JobWe are seeking a Field Services Supervisor to oversee our field services team. As a key member of our management team, you will be responsible for ensuring the effective and safe operation of our crew.In this role, you will manage workflow, train new hires, partner with HR and senior management, evaluate...


  • Dickinson, North Dakota, United States Airgas Full time

    We're seeking an experienced Delivery Operations Specialist to join our team at Airgas. As a delivery driver, you'll be responsible for delivering gas cylinders and supplies to customers on a daily basis. This is a great opportunity to work in a fast-paced environment and make a real difference in our customers' lives.About the Role:Delivering gas cylinders...


  • Dickinson, North Dakota, United States Airgas Full time

    Airgas, Inc. is seeking a highly skilled Freight Service Coordinator to join their team.About the Role:This position involves coordinating the movement of goods from one place to another. The successful candidate will be responsible for loading and unloading service trucks daily with gas cylinders and supplies for scheduled route stops as directed by the...

  • Logistics Coordinator

    2 weeks ago


    Dickinson, North Dakota, United States DSG Full time

    At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork, and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together.We're...


  • Dickinson, North Dakota, United States CHI St Alexius Health Dickinson Medical Center Full time

    We are looking for skilled Respiratory Therapists to join our team at CHI St Alexius Health Dickinson Medical Center in Dickinson, ND. The ideal candidate will possess a current North Dakota license and have relevant experience.The successful candidate will work a 36 Hrs.; 3 x 12 Night Shift schedule, including 19:00:00-07:00:00 hours and 12.00-3 shifts. Our...


  • Dickinson, North Dakota, United States Chi Full time

    About the RoleWe are seeking a dedicated and compassionate Registered Nurse to join our team in providing high-quality care to patients in their homes. As a Registered Nurse in this role, you will be responsible for assessing patient needs, developing individualized care plans, and coordinating care with other healthcare professionals.Key Responsibilities*...


  • Dickinson, North Dakota, United States Lufkin US Acquisition Company LLC Full time

    Lufkin US Acquisition Company LLC is hiring a talented Pump Technician to work in our Dickinson, ND shop. As a key member of our team, you will be responsible for maintaining and repairing downhole equipment.**Responsibilities**Break down pumps in need of repair using electric drills, friction wrenches, buffers, steamers, and other equipment as needed.Use...


  • Dickinson, North Dakota, United States Healthcare Support Full time

    About the RoleWe are seeking a skilled Communication Specialist to join our team of speech therapy professionals. This role involves providing expert services in communication and speech therapy to clients across the country.Key ResponsibilitiesDevelop and implement effective communication strategies for clients with varying needs and abilities.Collaborate...


  • Dickinson, North Dakota, United States ALLSTATE PETERBILT GROUP Full time

    We are seeking a highly skilled and dedicated professional to fill the role of Warehouse Associate at ALLSTATE PETERBILT GROUP.**Estimated Salary:** $48,000 - $65,000 per yearAbout the Job:The successful candidate will be responsible for delivering and storing products, maintaining a well-organized warehouse, working collaboratively with drivers and team...


  • Dickinson, North Dakota, United States LanceSoft Full time

    Earn a competitive salary and enjoy a fulfilling career as an ICU Registered Nurse with LanceSoft!About the JobThis 13-week travel nursing assignment offers a unique opportunity to work in a fast-paced ICU setting and contribute to the delivery of high-quality patient care.As a member of our team, you'll benefit from our robust training programs and career...


  • Dickinson, North Dakota, United States Lufkin US Acquisition Company LLC Full time

    We are looking for a skilled Well Service Technician to join our team at Lufkin US Acquisition Company LLC in Dickinson, ND. In this role, you will be responsible for performing routine maintenance on our trucks and ensuring they are in good working condition.**Job Responsibilities**Load and unload trucksDeliver parts and supplies to customers or pick up...

  • Travel Nurse RN

    2 weeks ago


    Dickinson, North Dakota, United States GHR Healthcare Full time

    Explore the opportunity to work as a Labor and Delivery Registered Nurse with GHR Healthcare in Dickinson, North Dakota.Job OverviewWe are seeking an experienced Labor and Delivery Registered Nurse for a 13-week travel nursing assignment. The ideal candidate will have a passion for delivering high-quality patient care and excellent communication skills.Key...


  • Dickinson, North Dakota, United States DoorDash Full time

    **Job Title:** Become a Flexible Delivery Partner with DoorDashAbout the Opportunity:Are you looking for a flexible way to earn money? Do you enjoy being on-the-go and interacting with people? As a Dasher with DoorDash, you can choose your own hours and work at your own pace. You'll be delivering food and goods from local businesses to customers in your...


  • Dickinson, North Dakota, United States DiningRD Full time

    Job DescriptionThis Registered Dietitian position offers a unique opportunity to work with skilled nursing facilities and behavioral health centers. As a key member of our consulting team, you will provide expert nutrition services and make a meaningful impact on patient outcomes.You will be responsible for conducting MDS assessments, identifying residents...