Tram Ambassador Event Staff

1 month ago

Talladega, Alabama, United States AEG Full time
Job Summary:

As a Tram Ambassador, you will play a vital role in ensuring the safety and satisfaction of our guests. You will be responsible for assisting guests with the loading and unloading of trams, enforcing Speedway policies and procedures, and providing event information to all guests. This is a seasonal/temporary event-based position, with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions.

Responsibilities:
  • Assist guests with the loading and unloading of trams
  • Enforce Speedway policies and procedures
  • Provide event information to all guests
  • Assist the Tram Driver in checking the tram to ensure all is in working order
  • Perform all other duties assigned

Requirements:
  • Strong communications and customer service skills
  • Ability to work in a fast-paced and high-stress environment
  • Ability to work outdoors in changing weather conditions for extended periods
  • Must be able to work nights, weekends, and holidays as assigned
  • Positive attitude, friendly, and outgoing
  • Must follow dress code and have a clean, presentable appearance at all times
  • Ability to work with others and take direction
  • Must learn quickly and be trainable

Reporting Relationships:
The Tram Ambassadors will be under the close supervision of the Tram Operations Supervisors for Talladega Superspeedway with some additional responsibilities assigned by the Director of Guest Services/Manager of Guest Services.

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