Customer Quality Assurance Specialist

2 days ago


Bloomfield Hills, Michigan, United States Bose Full time
Job Description

At Bose, we're passionate about creating exceptional sound experiences that transform lives. As a Customer Quality Engineer, you'll play a critical role in ensuring our automotive audio products meet the highest quality standards.

Key Responsibilities:
  • Manage customer relationships at manufacturing facilities and oversee quality assurance processes.
  • Collaborate with internal and external engineering teams to resolve quality issues and implement continuous improvement activities.
  • Support change management and PPAP activities, ensuring compliance with IATF16949 and ISO9001 standards.
  • Lead audits, share best practices, and follow up on continuous improvement activities with manufacturing partners.
  • Review lessons learned from previous projects and verify effectiveness of current manufacturing processes.
  • Develop action plans to meet or exceed customer requirements and support field and warranty claims.
Requirements:
  • Minimum 5 years of experience as an Automotive Quality Engineer.
  • Strong knowledge of Microsoft software products and manufacturing statistics.
  • Good understanding of APQP and IATF16949 QMS.
  • Automotive electronics and software background a plus.
  • Ability to travel throughout North America as needed.

Bose is an equal opportunity employer committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.



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