Surety Bond Manager

About the Role:

The Surety Account Manager will play a crucial role in supporting the production team in the production and service of new and existing accounts. This position will be responsible for assisting in the growth of a book of business consisting of mostly small to middle market accounts.

Key Responsibilities:

• Support surety bond producers, account executives, and senior account managers in day-to-day operations and client interactions.
• Maintain proper communication and build effective relationships with clients and companies.
• Assist in gathering and organizing client information for bond requests.
• Assist with billing on renewals and handle receivables.
• Learn to evaluate financial statements to assess client creditworthiness.
• Aid in the preparation of documentation for the underwriting process.
• Collaborate with cross-functional teams to ensure timely and accurate processing of bond requests.
• Provide administrative support, including maintaining client records and managing correspondence.
• Assist in monitoring bond portfolios and preparing status reports.
• Stay updated on industry regulations, guidelines, and market trends.
• Have an understanding of surety bond products and services.
• Participate in training programs to enhance knowledge and skills in surety bond management.

Requirements:

• 3+ years of previous surety bond experience.
• High School Diploma or Equivalent, some insurance courses preferred.
• Proficient in various programs, Microsoft Word, Excel, Outlook, PowerPoint.
• Excellent communication and interpersonal abilities.
• Strong organizational skills in prioritizing work, multi-tasking, and consistently meeting deadlines.
• Results-oriented with a strong client service orientation and proactive in solving client needs with a sense of urgency in all client matters.
• Ability to work proficiently in a fast-paced environment.
• Detail-oriented with a high level of accuracy in work.

What We Offer:

• Medical, dental, and vision insurance.
• 401K and company match program.
• Company-paid life and disability offerings.
• Employee Stock Purchase Plan (ESPP).
• Generous Paid Time Off (PTO) programs.
• Paid Parental Leave.
• Volunteer paid time off (VTO).
• Career mobility.
• Pet insurance.
• Employee Resource Groups (ERGs).
• Continuing education and training opportunities.

About Us:

At US012 Marsh & McLennan Agency LLC, we believe in a culture that supports a healthy, safe work environment. We offer a range of benefits, programs, and opportunities to keep our colleagues engaged and productive. We are committed to diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all.

Equal Employment Opportunity:

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.