IT Support Specialist Senior

5 days ago


Faribault, Minnesota, United States Daikin Full time
Job Opportunity

Daikin Applied Americas Inc. is seeking a highly skilled Sr. IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing advanced technical support and analysis for our internal business users.

Key Responsibilities:
  • Provide advanced first and second line analysis and response to incident and service request tickets.
  • Support and administer complex client/desktop systems, applications, and local infrastructure components.
  • Participate in project implementations of client/desktop systems, applications, and local infrastructure.
  • Take system inventories and build documentation for client/desktop systems, applications, and local infrastructure.
  • Assist in the administration of a large complex group of infrastructure components.
  • Work closely with Infrastructure Specialists to resolve complex issues affecting desktop applications and operations.
  • Initiate new responsibilities and help plan for the future of client/desktop systems, applications, and local infrastructure.
  • May direct tasks of more junior team members.
  • Evaluate and recommend purchases of solutions.
  • May participate in on-call duties on a weekly rotational basis.

Requirements:
  • 4-year Bachelor's Degree.
  • 5+ years of experience.
  • Experience with IT support in a manufacturing facility.

About Us:
Daikin Applied Americas Inc. is an equal opportunity employer and encourages applications from minorities, women, the disabled, protected veterans, and other qualified applicants. Work visa sponsorship is not available for this position.
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