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Retail Sales Associate

2 months ago

Lewiston, Idaho, United States North40 Outfitters Full time
Job Overview

North 40 Outfitters is seeking a highly motivated and customer-focused E-Commerce Associate to join our team in Lewiston, ID. As an E-Commerce Associate, you will play a vital role in delivering exceptional customer experiences by providing outstanding service and support in the area of online order fulfillment.

Key Responsibilities
  • Provide exceptional customer service through phone, email, and chat support
  • Fulfill customer online orders accurately and efficiently
  • Process returns and exchanges in a timely and professional manner
  • Work collaboratively with the sales team to resolve customer issues and concerns
  • Stay up-to-date on product knowledge and company policies to provide informed support to customers
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a retail or e-commerce environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and familiarity with e-commerce platforms
What We Offer
  • Competitive hourly wage
  • Opportunities for professional growth and development
  • Generous benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Employee discount on all North 40 Outfitters products