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Retail Sales Associate

2 months ago

Baytown, Texas, United States Schlotzsky's Deli Full time

About Schlotzsky's Deli

We're a fast-paced and dynamic company that's passionate about serving our customers and providing a fun and flexible work environment.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and safe working environment.

Key Responsibilities

  • Customer Service: Provide outstanding hospitality and service to all guests, ensuring a positive experience and building customer loyalty.
  • Transaction Processing: Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments.
  • Product Knowledge: Maintain solid product knowledge to answer questions and make order suggestions, driving sales and customer satisfaction.
  • Teamwork: Contribute to team efforts by accomplishing related results as needed, supporting colleagues to achieve common goals.
  • Compliance: Maintain a safe and clean working environment by complying with procedures, rules, and regulations, ensuring a healthy and secure workplace.
  • Problem Resolution: Resolve customer complaints, provide relevant information, and escalate issues as necessary to ensure customer satisfaction.

Requirements

  • Customer Service-Oriented: Provide exceptional customer service, ensuring a positive experience and building customer loyalty.
  • Reliable Transportation: Possess reliable transportation to and from work, ensuring timely attendance and punctuality.
  • Physical Demands: Comfortable working on your feet for full shifts, meeting the physical demands of the role.
  • Team Player: Demonstrate a willingness to learn, adapt, and contribute to team efforts, supporting colleagues to achieve common goals.