Dispensary Associate
4 weeks ago
The Dispensary Associate is a key member of our team at Acreage Holdings, responsible for providing exceptional customer service and ensuring a seamless shopping experience for our patients. This role requires a strong ability to communicate effectively, both in person and over the phone, as well as a keen eye for detail to maintain accurate records and manage inventory.
Responsibilities
- Provide exceptional customer service, answering questions and addressing concerns in a professional and courteous manner
- Maintain accurate records of patient interactions, including medical history and treatment plans
- Assist patients in selecting the right products for their needs, providing education and guidance as needed
- Manage inventory levels, ensuring that products are stocked and available for patients
- Collaborate with the Dispensary Manager to achieve sales goals and improve customer satisfaction
- Maintain a clean and safe environment, adhering to all health and safety protocols
Requirements
- High school diploma or equivalent required; 2 years of post-secondary education in a related field preferred
- 2+ years of experience in a fast-paced client-service intensive industry, such as hospitality or retail
- Able to pass a state-mandated background check
- Must be at least 21 years of age
Additional Qualifications
- Computer and equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
- Familiarity with history and varieties of medical marijuana preferred but not required
- Outstanding phone and in-person customer service skills
- Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability, and multi-tasking
- Ability to maintain confidentiality and ethical conduct
- Skill in accurate cash management and inventory control
- Strong written and oral interpersonal communication skills
- Ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Ability to work effectively as part of a team
- Absolute reliability and honesty
E-Verify Participation Notice
This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
What is E-Verify? E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
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