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Manager of Electrical Service Operations

2 months ago


Alpharetta, United States Brave New World Full time
Electrical Services Department ManagerPosition Overview

The Electrical Services Department Manager is responsible for directing the expansion and functionality of the service division, which encompasses business growth, technician coordination, equipment upkeep, supply procurement, issue resolution, and project evaluation. The successful applicant will possess a robust background in managing service departments and sales, showcasing exceptional leadership and organizational capabilities.

Company Overview

Brave New World is a comprehensive electrical contracting firm located in the Atlanta, GA region, catering to residential, commercial, and industrial sectors with an emphasis on delivering high-quality workmanship and ensuring customer satisfaction. The organization is grounded in core principles of safety, integrity, respect, reliability, excellence, and honesty, establishing itself as a reputable provider of electrical contracting solutions.

Key Responsibilities
  • Oversee and lead the service department to ensure optimal operations.
  • Promote department growth through strategic business initiatives.
  • Manage financial performance, budgets, timelines, and project strategies.
  • Establish and nurture strong client relationships.
  • Organize and schedule maintenance, service tasks, and field staff.
  • Control inventory levels and supervise material procurement.
  • Offer troubleshooting assistance for service-related challenges.
  • Evaluate small projects and support larger project assessments.
  • Coordinate maintenance for vehicles and equipment.
Required Qualifications
  • At least 10 years of experience in service department leadership and sales.
  • Familiarity with Constructware or comparable software is advantageous.
  • Strong problem-solving skills are essential.
  • Experience in interpreting and analyzing blueprints.
  • Capability to assess small projects and assist with larger project evaluations.
  • Outstanding organizational, communication, and leadership abilities.

Benefits Offered

  • Competitive Base Salary: $120-150K
  • Incentive Bonus Program
  • Company Vehicle Provision
  • Fuel Card Availability
  • AMEX for Business Expenses
  • Paid Time Off (PTO)
  • Health Insurance Coverage
  • 401K Retirement Savings Plan