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Hospitality Team Member

3 weeks ago

Wayne, Pennsylvania, United States Smashburger Full time

The Perfect Candidate: We're looking for a skilled Burger Experience Specialist to join our team as a Guest Service Expert. As a key member of our front-line staff, you'll be responsible for delivering world-class customer service and ensuring every guest leaves feeling satisfied and eager to return.

About the Job:

This role involves working closely with our team members to deliver exceptional guest experiences and drive sales growth. You'll be responsible for greeting guests with a smile, delivering food and beverages, and resolving any issues that may arise.

Key Responsibilities:

  • Greet guests with a smile and create a welcoming atmosphere
  • Deliver exceptional customer service and resolve any issues that may arise
  • Stay one step ahead to anticipate guests' needs and exceed their expectations
  • Work effectively as part of a team to ensure seamless service delivery

Requirements:

To succeed in this role, you'll need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer experiences. You'll also need to be physically able to stand for extended periods and move around the restaurant with ease.

What We Offer:

In addition to a competitive hourly rate, we offer a range of benefits, including opportunities for career growth and development, a fun and supportive work environment, and discounts on our delicious menu items.