Pharmacy Service Associate

7 days ago


Verona, Wisconsin, United States Walgreens Full time
Job Description:

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our customers.

Key Responsibilities:
  • Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely and professional manner.
  • Assist customers with finding products and services, including recommending items for sale and suggesting trade-up and/or companion items.
  • Process customer transactions, including registering sales, collecting cash, and distributing change as requested.
  • Operate a cash register, handle voids, returns, rain checks, refunds, and exchanges as needed.
  • Assist pharmacists in scheduling and maintaining work flow, including utilizing pharmacy systems to enter patient and drug information.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including filling prescriptions, verifying medicine, and checking for possible interactions.
  • Maintain a clean and organized store environment, including keeping counters and shelves clean and well-merchandised.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills for filling prescriptions accurately.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer:

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and continuing education programs.


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