Customer Service Representative and Sales Team Member
2 days ago
**About the Role:**
Cash America Pawn is seeking a highly motivated and customer-focused Retail Sales Associate to join our team.
As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services to drive sales growth.
**Responsibilities:**
- Greet and engage with customers, providing personalized service and answering their questions in a professional and courteous manner.
- Process transactions efficiently and accurately, ensuring all necessary documentation is completed correctly.
- Upsell and cross-sell products and services to customers, leveraging your knowledge of our offerings to drive revenue growth.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
**Qualifications:**
- High School Diploma or equivalent required; prior retail or sales experience preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Ability to lift up to 50 pounds and stand for long periods of time.
**Why Join Us:**
- Competitive hourly rate and commission opportunities based on performance.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Ongoing training and development opportunities to enhance your skills and advance your career.
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