Shortage Control Specialist

3 days ago


Chicago, Illinois, United States Burlington Stores Full time
Job Summary

We are seeking a skilled and experienced Shortage Control Specialist to join our team at Burlington Stores. As a key member of our store team, you will play a critical role in mitigating theft and creating a safe and enjoyable shopping environment. If you have a passion for working in a fast-paced, high-pressure environment and are committed to upholding our company values, we encourage you to apply.

About the Role

This is a regular part-time position that requires standing and walking for extended periods. You will be responsible for monitoring the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. You will also engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Additionally, you will identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.

Key Responsibilities

* Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities
* Engage with our customers and associates in a manner consistent with our company core values
* Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty
* Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece

Requirements

* 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
* Ability to stand and walk for extended periods of time and to visually monitor store environment
* Ability to maintain confidentiality is required
* Ability to review, analyze, and comprehend business trends

What We Offer

* Competitive hourly wage: $16.20 - $16.20 per hour
* Flexible hours, including nights, weekends, and holidays as required
* Opportunities for advancement and professional growth
* A dynamic and supportive work environment

Equal Opportunity Employer

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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