Animal Care Specialist

3 days ago


Bossier City, Louisiana, United States Viking Drive Veterinary Hospital Full time
JOB DESCRIPTIONJob Summary

Viking Drive Veterinary Hospital seeks a compassionate and detail-oriented Animal Care Assistant to join our team. As a key member of our kennel staff, you will be responsible for providing exceptional care to our furry patients, ensuring their safety, comfort, and well-being.

Key ResponsibilitiesGeneral Duties
  • Understand and apply hospital policies and procedures
  • Keep the kennel and grounds clean, orderly, and clutter-free
  • Remove trash, sweep, and mop daily
  • Laundry bedding and surgical linens
  • Stock supplies as needed
  • Attend staff and departmental meetings
Client Relations
  • Answer the telephone in a courteous and friendly manner
  • Properly admit and release all patients for the boarding kennel
  • Answer phone shoppers' questions and establish the value associated with our services
  • Verify accurate health and vaccination history for all boarding and grooming patients
  • Obtain information from owners regarding pets' medical needs and communicate it to the appropriate hospital staff
  • Obtain and document information regarding accurate medications and administration, communicating it to the appropriate hospital staff
  • Obtain and document information concerning grooming services desired by clients
  • Place appointment-reminder phone calls and provide clients with pre-appointment information or instructions
  • Communicate medical recommendations and review treatment plans with clients when services are due for admitted patients


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