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Security Monitoring Specialist
2 months ago
Allied Universal, a premier provider of security and facility services across North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will contribute to a culture that positively impacts our communities and clients. We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and various discounts and perks for most full-time roles.
Role DescriptionBecome a Key Player in Global Security Operations
- Compensation: $22.00 per hour
- Location: Not specified
- Outstanding Benefits and Opportunities for Advancement
- DailyPay and weekly pay options available
Allied Universal is seeking a Security Operations Center (SOC) Operator. This role operates continuously, monitoring all security, communication, and fire/life safety systems while serving as the primary contact for all security divisions. The SOC Operator is accountable for precise documentation of both routine and extraordinary incidents occurring within or around the facilities and oversees all equipment and keys within the Control Room. This position also involves completing task work orders for reported maintenance requirements.
KEY RESPONSIBILITIES:
- Oversee all security, communication, and fire/life safety systems within the assigned area using designated monitoring tools.
- Continuously monitor surveillance cameras and CCTV systems, responding to all security and life safety alarms.
- Answer and address events and situations received through standard and emergency communication channels; provide clear instructions and support to personnel during emergencies.
- Act as the intermediary between various departments and the security team.
- Promptly relay complaints and critical incident information to the Shift Supervisor, Account Manager, and Security Director.
- Accurately record routine and unusual occurrences within the facilities through established reporting methods.
- Maintain strict control over all equipment and keys in the Control Room, logging all items signed in and out by security and related staff.
- Complete task work orders for all maintenance issues reported.
- Notify the Shift Supervisor / Account Manager immediately of any missing, damaged, or malfunctioning equipment or systems.
- Manage and monitor two-way communication systems effectively.
- Execute emergency notifications as required by site protocols.
- Provide recommendations for enhancing productivity and reducing costs to management.
- Suggest improvements for physical security assessments and site protocols.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent is required.
- Licensing requirements may vary based on state and/or local regulations and may need to be fulfilled prior to employment.
- Must meet one or more of the following criteria:
- Experience in a Military Occupational Specialty related to law enforcement or security (e.g., Military Police, Elite Military Forces, combat roles) or any support role in a Combat Zone.
- Graduation from a Certified Public Safety Academy (military or civilian) in law enforcement, adult corrections, or firefighting.
- Bachelor's degree in protective services, business, or a related field.
- A minimum of 8 years of active service in any military branch.
- Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service.
- 2 years of experience in public sector dispatch or emergency operations center.
- 2 years of verifiable data center security experience.
- 3 years of verifiable private/corporate security experience.
Required Knowledge and Skills:
- Proficient computer skills and familiarity with Microsoft Office and/or Google Applications.
- Ability to collaborate effectively within a team environment.
- Capability to manage multiple tasks and identify patterns in detail.
Allied Universal is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.
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