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Retail Service Representative

2 months ago

Laguna Hills, California, United States AAA Full time

**Job Summary**

As a Retail Service Specialist at AAA, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to greet all members and customers, determine their needs, and provide legendary service.

**Key Responsibilities**

  • Provide DMV vehicle license, registration, and notary services to members and customers.
  • Meet sales and service goals, and earn incentives for multiple AAA products and services.
  • Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
  • Make hotel and car rental reservations for members, and provide travel destination information.

**Requirements**

As a Retail Service Specialist, you will be expected to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also be required to be knowledgeable about AAA products and services, as well as have a strong understanding of customer service principles.