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Automotive Service Advisor

2 months ago


Veneta, Oregon, United States Pape Automotive Inc Full time
About the Role

We are seeking an experienced Automotive Service Advisor to join our team at Pape Automotive Inc. As a key member of our team, you will serve as the primary point of contact for our customers, ensuring their vehicles receive top-notch service.

Key Responsibilities
  • Coordinate with our skilled technicians to deliver timely and efficient solutions for routine maintenance and complex repairs.
  • Provide exceptional customer service, ensuring customer satisfaction and building lasting relationships.
  • Utilize strong technical knowledge of automotive systems and repair procedures to effectively interact with customers and our team.
  • Work in a fast-paced environment, prioritizing customer satisfaction and meeting deadlines.
Requirements
  • A proven track record as a Service Advisor or in a similar customer service role within the automotive industry.
  • Strong technical knowledge of automotive systems and repair procedures.
  • Excellent communication skills, both verbal and written.
  • Ability to thrive in a fast-paced environment and prioritize customer satisfaction.
What We Offer
  • An hourly wage based on experience, along with a profit-sharing bonus program.
  • A company-matched retirement plan and comprehensive benefits, including health, dental, and vision insurance.
  • Paid time off, including vacation days and holidays.

Pape Automotive Inc is a family-owned and operated business deeply rooted in our community. We value lasting relationships, outstanding service, and quality car care. If you are a motivated individual driven to lead a skilled team of professionals to achieve goals and support success, we want to hear from you.