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Pharmacy Technician Lead

2 months ago

Wichita Falls, Texas, United States Dillons Full time
About the Role

We are seeking a highly skilled and motivated Pharmacy Technician Lead to join our team at Dillons. As a Pharmacy Technician Lead, you will play a critical role in providing exceptional customer service, training, and support to our pharmacy team.

Key Responsibilities
  • Provide direct patient intervention by administering vaccinations, point of care testing, and completing Technician Product Verification.
  • Assist pharmacists in all responsibilities except those requiring a pharmacist's professional judgment.
  • Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new techs through the technician training program.
  • Ensure execution of department standards by leading by example and serving as an alternative representative for store-wide meetings/huddles.
  • Support workflow and pharmacist oversight through shift leadership, delegating station rotation, and best solutions to any issues that may arise.
  • Act as pharmacy safety subject matter expert by recognizing areas of opportunity and coaching to correctness as appropriate.
Requirements
  • High School Diploma or GED
  • Must be at least 18 years of age
  • Completion of company-approved Technician Product Verification program and ongoing maintenance requirements as allowed by state law
  • Completion of company-approved Point of Care training program and ongoing maintenance requirements as allowed by state law
  • Completion of company-approved practical immunization training program and ongoing maintenance requirements
  • Active enrollment in American Heart Association Basic Life Support course
  • Demonstrated ability to maintain confidentiality and protect sensitive information
  • Excellent oral/written communication skills
  • Self-motivated, able to organize, prioritize, plan, and meet deadlines
  • Proven attention to detail and stellar customer service skills
  • Completion of national and/or state registration, certification, or licensure depending upon state requirements
Preferred Qualifications
  • 1 year of previous experience in a management or supervisory role
  • Support company Health and Wellness initiatives
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding HIPAA
  • Maintain a current national and/or state registration, certification, or license depending on state requirements