Customer Service Representative

5 days ago


Forest, Virginia, United States CVS Health Full time

CVS Health is a leading retail pharmacy and healthcare company committed to delivering high-quality services to customers.

We are seeking a Customer Service Representative to join our team. This role plays a vital part in shaping the future of healthcare for individuals, businesses, and communities.

The Retail Store Associate position provides an opportunity to excel in a customer-focused environment, working both independently and as a member of a team, to positively impact the lives of others.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to customer service.

**Essential Functions:**

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed
  • Accurately performing cashier duties - handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities when needed

**Required Qualifications:**

  • At least 16 years of age
  • Physical Requirements: remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; Visual Acuity - having close visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details

**Estimated Salary Range:** $15.00 - $18.00 per hour

Candidates must be able to work in a dynamic environment and adapt to changing circumstances.



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