Financial Service Representative

7 days ago


Moline, Illinois, United States Ascentra Credit Union Full time
Job Summary

We are seeking a highly skilled Financial Service Representative to join our team at Ascentra Credit Union. In this role, you will provide exceptional member service by greeting members, completing transactions, solving problems, and making referrals of credit union products and services in an efficient, courteous, and timely manner.

The ideal candidate will have excellent communication and organizational skills, as well as the ability to perform under pressure. They will also be able to maintain and balance cash and daily work accurately, complete member transactions accurately in a timely manner while providing a positive member interaction, and apply critical thinking skills to recognize potential fraudulent activities.

Salary Range: $16.81 - $18.48 Hourly

About the Job

This position is responsible for handling currency, coin, and negotiable items, and projecting a professional image to the members. You will also be required to process night drop and mail payments, maintain and balance ATM, cash, and coin machines, balance vault daily, and perform all opening and closing procedures of the office.

Requirements
  • High School diploma or equivalent
  • One to three years similar or related experience
  • Ability to receive and disburse funds in an accurate manner
  • Excellent communication and organizational skills
  • Professional, pleasant, and outgoing personality
  • Cash handling experience
  • Ability to perform under pressure
  • Excellent analytical skills
  • Ability to sell
  • Team player
  • Knowledge of credit union operations
  • Knowledge/ability to use various computer programs
  • Decision making skills


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