Job Summary:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at one of our hotels. This position will be responsible for greeting, registering, and assigning rooms to guests, as well as handling telephone inquiries and guest concerns.

Key Responsibilities:

• Guest Services: Greet and register guests, assign rooms, and provide directions.
• Communication: Answer inquiries regarding hotel services, registration, and guest concerns.
• Accounting: Keep records of room availability and guests' accounts, compute bills, and collect payments.
• Reservations: Make, confirm, and cancel reservations.

Requirements:

• Experience: Previous experience as a Front Desk Agent is preferred, and experience in a customer service industry is required.

About Us:

Midas Hospitality is a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Benefits:

• Growth and Development: Access to learning and growth tools.
• PTO Policies: Robust policies for time off.
• Medical and Dental Coverage: Comprehensive health insurance.
• 401k Matching: Employer matching for retirement savings.
• Employee Assistance Program: Support for associates' well-being.
• Discounted Products and Services: Exclusive discounts for associates.