Senior Branch Manager
7 days ago
We are seeking an experienced professional to lead our financial centers in Bloomsburg and Berwick, PA. As a Senior Branch Manager, you will be responsible for managing the operations, staff, and business performance of a designated Financial Center location.
About the Role- This is a full-time career opportunity where you will develop and implement the Center's sales and service plans to deliver a superior customer experience.
- You will initiate, retain, and grow profitable customer relationships within the existing customer base and the local community.
The primary responsibility of this position is to lead and manage the operations, staff, and business performance of a designated Financial Center location. The incumbent will develop and implement the Center's sales and service plans to deliver a superior customer experience, initiate, retain, and grow profitable customer relationships within the existing customer base and the local community, align with Consumer Business and Corporate goals and objectives, and adhere to operational risk, compliance, and regulatory requirements.
Responsibilities- Plan, assign, and evaluate the work of staff, screen and select candidates, provide guidance and coaching, establish individual goals and objectives, monitor volume, workflow, and quality, manage performance to include conducting performance appraisals, make pay recommendations, partner with Human Resources to resolve employment-related issues.
- Develop and implement the Financial Center's business plan to drive efforts of the Financial Center Sales and Service staff to achieve established goals for new and existing customers, oversee the application of Fulton's Sales Management Process, monitor and evaluate individual and collective progress.
- Build and maintain knowledge and network of the local community, engage individuals, local small businesses, business groups, and community organizations, identify and research business banking opportunities, develop and implement plans to market FFC products and services, participate directly in sales engagements and activities, represent Fulton as a positive influence bringing value to the local community.
- Oversee the implementation of established internal operating processes and procedures, ensure adherence to all risk management and compliance initiatives and applicable regulations, evaluate operating efficiency of the Center and make adjustments to maximize efficiency, profitability, and deliver the optimal customer experience, resolve escalated customer issues.
- Contribute to and promote broader business and corporate initiatives, consistently message to staff and other stakeholders in support of the Bank's strategic goals, lead Center team through organizational change, partner with the Commercial segment, support business planning, champion culture activities, participate in specified focus groups and task forces as appropriate.
Bachelor's Degree or equivalent experience, 5+ years in Banking, Financial Services, or Sales, 3+ years leading Sales, Operations, or Risk Management. As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Salary and BenefitsA competitive salary range of $59,900 - $99,800 per year, depending on experience, plus a comprehensive benefits package including health insurance, retirement plan, and paid time off. This position may require registration in the Nationwide Mortgage Licensing System and Registry.
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