Inside Sales and Customer Service Representative

3 days ago


Yorba Linda, California, United States VITA North America Full time
About the Role

We are seeking a highly motivated Inside Sales and Customer Service Representative to join our team at VITA North America. This is a dynamic role that requires excellent communication skills, strong customer service abilities, and a proven track record of meeting sales targets.

Key Responsibilities:
  • Act as a hybrid between sales and customer service teams, receiving and entering orders into SAP System, communicating with customers via phone and email, and managing customer relations data.
  • Manage an assigned territory, analyzing customer relationships, retention, and growth opportunities, and identifying qualified prospects for VITA educational events.
  • Maintain and grow customer sales/relations by maintaining an active call cycle, assessing customer capabilities, and creating and following up on leads.
Requirements:
  • Minimum 13 years of sales experience with a bachelor's degree preferred.
  • Excellent verbal, written, and communications skills.
  • Results-oriented, assertive, and a self-starter who thrives in goal-oriented sales environments.
  • Familiarity with FDA 21 CFR, Part 820, Quality System Regulation.
What We Offer:
  • A competitive estimated salary of $70,000 - $90,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and paid time off.
  • A dynamic and supportive work environment that fosters professional growth and development.


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