Sales Specialist Flooring
12 hours ago
Job Summary
Lowe's is seeking a highly skilled Sales Specialist Flooring to join our team. As a Sales Specialist Flooring, you will be responsible for providing exceptional customer service, explaining product specifications and features to customers, and executing orders and projects in your area of focus.
Key Responsibilities
- Provide friendly and professional customer service, ensuring that customers' needs are met and exceeded.
- Explain product specifications and features to customers, highlighting the benefits and value of our products.
- Execute orders and projects in your area of focus, ensuring timely and accurate completion.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Stay up-to-date on product knowledge, industry trends, and competitor activity.
Requirements
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months Lowe's retail experience.
- Ability to lift 25 pounds without assistance and may lift over 25 pounds with or without assistance.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based upon customer needs or plans.
- 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
- 2 years of experience in a sales environment with required sales goals or metrics.
- 1 year of employment with Lowe's as a Sales Specialist.
- 2 years of experience in a trade directly related to flooring or 2 years of experience selling flooring.
Pay Range: $27.30 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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