Front Desk Associate

1 day ago


Phoenix, Arizona, United States Serenity Healthcare Full time
Job Description

Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. As a Front Desk Associate, you will play a crucial role in ensuring a positive patient experience.

We are seeking an experienced individual with excellent communication and interpersonal skills to join our team at our Phoenix-Desert Ridge, AZ office. The ideal candidate will have 1+ year of full-time customer service experience, reception, or personal customer service industry.

Responsibilities:

  • Update and verify patient information upon each visit.
  • Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
  • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
  • Ensure a positive patient experience by providing support and compassion.
  • Rotate through other various office tasks throughout the day.

Qualifications:

  • High School Diploma/ GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.

Estimated Salary: $35,000 - $45,000 per year. This salary range is based on national averages and may vary depending on location and experience.



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