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Patient Access Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Geisinger Health System. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Registration and Scheduling: Verify patient demographics, check patients in for appointments, and schedule future appointments as needed.
- Front Office Operations: Coordinate and perform front office activities in an effective and efficient manner, including greeting patients, managing wait times, and communicating with patients and staff.
- Insurance and Billing: Read and interpret insurance responses, understand general guidelines and insurance rank requirements, and assign primary, secondary, and tertiary insurance per encounter.
- Financial Obligations: Communicate financial obligations to patients, collect fees at time of service, and process multi-channel messages related to patient and/or physician requests.
- Medical Record Maintenance: Accurately perform medical record maintenance and releases, and assist with referrals and pre-certifications.
- Quality and Productivity: Maintain high regard for confidentiality, work independently to ensure timely resolution of all accounts, and maintain productivity and quality performance expectations.
- Education: High School Diploma or Equivalent (GED)
- Experience: Minimum of 1 year of related work experience
- Certification(s) and License(s): None specified
As a valued member of our team, you will enjoy a competitive compensation and benefits package, including:
- Full benefits (health, dental, and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan with automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Tuition reimbursement up to $5,000 per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay, and a free membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, and pet care, access to free legal guidance, mental health visits, work-life support, digital self-help tools, and more
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life, and pet and legal insurance
