Body Shop Customer Experience Specialist

7 days ago


Heber Springs, Arkansas, United States Fun Town RV Full time
Job Overview

We are seeking a highly skilled Body Shop Customer Experience Specialist to join our team at Fun Town RV. This is a full-time position with a competitive salary of $62,000 per year, plus benefits.

Fun Town RV is committed to providing exceptional customer service and ensuring that every RV meets our high standards.

The successful candidate will have previous work experience with RVs or in the automotive industry, good computer skills, and excellent organizational/sequencing skills. They will also possess excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person.

Key Responsibilities:

  • Listen to each customer and clearly articulate repair needs to techs.
  • Follow up on each repair and keep customers informed of progress.
  • Review and explain repairs and associated costs with customers.

Benefits:

  • Major Medical-Dental-Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • 401K (profit sharing)
  • Christmas Savings Plan
  • Employee Discounts in Company Store


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