Pet Care Specialist
4 weeks ago
We are seeking a highly motivated and compassionate Pet Care Specialist to join our team at Wag Hotels. As a key member of our Client Services team, you will be responsible for providing exceptional customer service, ensuring the comfort and well-being of our furry guests, and maintaining accurate records of their stays. Your excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment will make you a valuable asset to our team.
Responsibilities include:
- Providing top-notch customer service to our clients and their pets
- Maintaining accurate records of guest stays, including medical and behavioral information
- Managing guest check-ins and check-outs, processing online reservations, and responding to client inquiries
- Collaborating with our team to ensure seamless operations and exceptional guest experiences
Requirements:
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Ability to work holidays and weekends
- Computer literacy and ability to type 30 wpm
- Comfortable handling dogs and cats of all sizes, breeds, and personality types
Benefits:
- Free daycare for your dog after your first 30 days
- Two weeks of free boarding for your dog or cat (during non-peak periods)
- 30% discount on all retail
- Health benefits through Lemonaid
- Retirement savings program through CalSavers
- Paid sick leave
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a passionate animal lover with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.
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